Contact information

Thank you for choosing CollectibleDoll.store. We value every customer and are committed to providing friendly, reliable, and professional support throughout your shopping experience.

Whether you have questions about our products, need help with an existing order, or require assistance with returns or shipping, our customer service team is here to help.

Store Information

Store Name: CollectibleDoll.store

Website: collectibledoll.store

Business Address:
2400 Rue Robitaille
Montréal, QC H4K 2V7
Canada

Email:
support@collectibledoll.store

Phone:
(613) 937-5194

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)

Saturday: 10:00 AM – 4:00 PM (EST)

Sunday & Holidays: Closed

We aim to respond to all inquiries within 24 business hours.

Order Support

To help us assist you more efficiently, please include the following information when contacting us:

• Order number
• Full name
• Email address used for your purchase
• A brief description of your inquiry

Our Commitment

At CollectibleDoll.store, we are dedicated to providing quality products, secure shopping, fast worldwide shipping, and responsive customer support. Your satisfaction is always our priority, and we appreciate the opportunity to serve collectors and doll enthusiasts around the world.